If you forgot your password
If you forgot your password, please fill in the member ID field with the email address used during registration and click on the submit button. Your password will be reset and a new password will be automatically generated and sent to the registered email address. Please use the new password to log in.
Please note that due to the system’s configuration, you will be unable to log in with your preferred password once your password is reset as a new password will be automatically reissued. If you want to set your own preferred password again, please contact us using the contact form.